Thank you for visiting and shopping at CannaTru®. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time
USPS First Class 2-5 business days
USPS Overnight 1 business day
USPS Priority Mail 1-2 business days
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
CannaTru® ships to addresses within the United States. PO Box addresses are accepted as well.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
CannaTru® works very diligently to ensure 100% customer satisfaction. If you received your order damaged, please contact us at 732-851-3205.
Please save all packaging materials and damaged goods
International Shipping Policy
CannaTru® currently will ship to the following countries:
United States
United Kingdom
Canada
Virgin Islands
Uruguay
Ukraine
Turkey
Thailand
Taiwan
Switzerland
Sweden
Spain
South Korea
South Africa
Slovenia
Russia
Romania
Puerto Rico
Portugal
Poland
Phillipines
Panama
Pakistan
Norway
New Zealand
Netherlands
Mongolia
Monaco
Malaysia
Luxembourg
Japan
Italy
Israel
Ireland
Iraq
India
Iceland
Hong Kong
Grenada
Greece
Germany
French Polynesia
France
Finland
Denmark
Cayman Islands
Bulgaria
Brazil
Belgium
Bahrain
Austria
Australia
Armenia
If your country is not listed above, simply contact Sales@CannaTru.com for more information on whether CannaTru® is able to ship you our products.
Returns Policy
Our Return & Refund Policy goes as follows:
You have 14 days from receiving the product to return your order. The product must be unopened and unused for us to accept the return. Product must also be shipped back to us prior to receiving the refund.
Contacting Us
If there are any questions regarding this Return & Refund Policy, you may contact us using the information below.
CannaTru
Email Address:
Telephone number:
732-851-3205
Effective as of December 12, 2018